Accessibility aims to meet the Australian Government standard for web accessibility. We want our information to be accessible to everyone, regardless of their background or ability.

We’re committed to making accessible to everyone.

We aim to conform with:

Assistive technologies

Our website is optimised for use with assistive technologies like screen readers (such as JAWS and NVDA), magnifiers, navigation switches and speech recognition software.

Browsers and devices

Our website works with modern web browsers and uses a responsive design that automatically adjusts to fit the size and type of device being used to access it, for example smartphone, tablet or desktop.

HTML first

We provide content in HTML format whenever possible, but may use PDF documents for:

  • forms
  • guidance notes
  • templates.

Any PDF viewing software should open PDF files on our website. We provide an alternative format, such as HTML, Word or Excel for most documents.

Hearing and speech assistance when you call us

If you’re deaf, have hearing loss or speech disability, an effective way for you to contact us is using the National Relay Service (NRS). Register with the NRS to use one of the following options:

  • NRS Chat
  • SMS Relay
  • TTY Type and Read.

For more information go to the National Relay Service website.

Language services

If English isn’t your first language and you’re having problems understanding our website, you can find services and resources to help

Australian Taxation Office contacts


Contact the Australian Taxation Office (ATO) for all enquiries relating to:

  • residential real estate
  • online services for foreign investors
  • the Register of Foreign Owned Australian Assets (the Register).

  1800 050 377
If phoning from overseas +61 2 6216 1111 and ask to be transferred to 1800 050 377

Monday to Friday between 8 am to 5 pm (AEST) except national public holidays

Treasury foreign investment contacts


  +61 2 6263 3795
Monday to Friday between 10:00 am to 12:00 pm and 2:00 pm to 5:00 pm (AEST) except ACT public holidays

Our phone line operating hours may change. If you can’t reach us by phone, kindly send an email to

Compliance reporting

Report a suspected breach