Singapore help desk

Australia welcomes Singapore investors

In recognition of our longstanding friendship and growing trade and investment relationship, on 28 July 2003 a free trade agreement between Australia and Singapore entered into force, creating greater economic integration and bilateral relations between our countries.

Under this agreement, Australia agreed to provide a help desk to assist Singaporean business investors with direct investment applications in Australia. This was agreed in response to concerns expressed by Singaporean investors for more certainty and tangible assistance in the foreign investment application process.

The help desk:

  • does not provide assistance with residential real estate applications.
  • assists Singaporean business investors with the foreign investment application process, including the provision of:
    • advice on foreign investment policy and its administration in Australia;
    • application forms and statutory notices;
    • advice on how to complete forms and where to submit them;
    • advice on any potential national interest concerns that proposals raise; and
    • advice regarding statutory and non‑statutory time frames for assessing proposals.
  • will provide advice to Singaporean business investors regarding the status of their applications.
  • will assist Singaporean investors to fulfill requests by the Foreign Investment Review Board for further information.

Our commitment under the Singapore/Australia Free Trade Agreement (SAFTA)

Australia’s commitment under Annex 4‑III(IV) of SAFTA:

  1. Australia shall establish a dedicated help desk to assist Singaporean investors with direct investment applications to acquire existing Australian businesses or establish new businesses, including purchases of property as an integral part of the business. The help desk shall:
    1. assist investors to respond to further requests for information;
    2. provide information on any national interest concerns arising from these applications; and
    3. keep such investors up‑to‑date with the status of these applications.
  2. Australia shall review these applications from Singaporean investors expeditiously in accordance with its laws, regulations and policies.
  3. Unless an application to acquire an existing Australian business or establish a new business is denied, such application is deemed to be approved at the end of the statutory review period, or where notice of a statutory extension is given to the investor, at the end of the statutory period of extension.

Singapore/Australia Free Trade Agreement (SAFTA)

On 17 February 2003, the Minister for Trade, Mark Vaile, and the Minister for Trade and Industry of Singapore, George Yeo, signed the Singapore/Australia Free Trade Agreement (SAFTA), creating greater economic integration and bilateral relations between our countries.

The agreement entered into force on 28 July 2003.

For further information, refer to:

Contact the Singapore help desk

This service is for Singaporean investors and their agents only.

All correspondence should be sent to:

Singapore help desk
Foreign Investment Review Board
C/o Department of the Treasury


 +61 2 6263 3796
9:00 am – 12:30 pm and 1:30 pm – 5:00 pm AEST Monday to Friday, excluding public holidays and the period between 25 December and 2 January

Fax: +61 2 6263 2940

Australian Taxation Office contacts


Contact the Australian Taxation Office (ATO) for all enquiries relating to:

  • residential real estate
  • online services for foreign investors
  • the Register of Foreign Owned Australian Assets (the Register).

  1800 050 377
If phoning from overseas +61 2 6216 1111 and ask to be transferred to 1800 050 377

Monday to Friday between 8 am to 5 pm (AEST) except national public holidays

Treasury foreign investment contacts


  +61 2 6263 3795
Monday to Friday between 10:00 am to 12:00 pm and 2:00 pm to 5:00 pm (AEST) except ACT public holidays

Our phone line operating hours may change. If you can’t reach us by phone, kindly send an email to

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